Privacy Policy of LK Automation Ltd.
Last updated: May 20, 2026
1. Introduction and Scope
LK Automation Ltd. and its subsidiaries (collectively, “LK”, “we”, “us”, or “our”) respect your concerns about privacy. This Privacy Policy describes how we collect, use, share, and protect personal information obtained through our website, social media pages, offline interactions (such as sales, marketing, and customer support), and other channels (collectively, the “Channels”).
This Privacy Policy applies to personal information we obtain through the Channels. It does not apply to third-party websites or services that may be linked from our Channels.
2. Personal Information We Obtain
We may obtain the following types of personal information through the Channels:
Contact information (name, phone number, email address, postal address)
Account information (username, password, security questions)
Business information (job title, company name, position)
Purchase and customer service history (orders, invoices, support requests)
Payment information (billing address, payment card details, bank account information – processed securely)
Communication data (information you provide when contacting us)
Technical data (IP address, browser type, device information, browsing behavior on our website)
Providing personal information is voluntary. However, if you choose not to provide certain information, we may not be able to offer you our products or services.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how visitors use our site.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
4. How We Use Personal Information
We use personal information for the following purposes:
Process and fulfill orders, and keep you informed about order status
Provide customer support and respond to inquiries
Communicate with you about our products, services, promotions, and events
Manage your account and transactions
Conduct data analytics, market research, and business improvement
Prevent fraud, unauthorized transactions, and other illegal activities
Comply with legal obligations and enforce our policies
Maintain the security of our products, services, and website
We will obtain your consent for any additional uses where required by applicable law.
5. Sharing of Personal Information
We do not sell or rent your personal information. We may share personal information in the following circumstances:
With service providers who perform services on our behalf (such as payment processing, order fulfillment, shipping, and customer support). These providers are contractually required to protect your information.
With business partners for purposes described in this Privacy Policy (such as joint marketing activities)
When required by law to comply with legal processes, court orders, or government requests
To protect rights and safety to prevent fraud, illegal activity, or physical harm
In business transfers in the event of a merger, acquisition, or sale of assets (we will notify you and require the third party to provide comparable protection)
With your consent in other circumstances
6. Data Transfers
The personal information we collect is primarily stored and processed in China. If we transfer your information to other countries, we will do so only for the purposes described in this Privacy Policy and in compliance with applicable data protection laws, including China’s Personal Information Protection Law (PIPL).
7. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access – Request a copy of the personal information we hold about you
Correction – Request that we correct inaccurate or incomplete information
Deletion – Request that we delete your personal information (subject to legal obligations)
Restriction – Request that we limit the processing of your information
Data portability – Request a copy of your information in a structured, machine-readable format
Withdraw consent – Withdraw any consent you previously provided
To exercise these rights, please contact us using the information in Section 10.
8. How We Protect Personal Information
We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures include secure servers, encryption where appropriate, access controls, and employee training.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When information is no longer needed, we will securely delete or anonymize it.
10. How to Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or your personal information, please contact us at:
LK Automation Ltd.
Email: vickie@lkong.com.cn
Phone / WhatsApp: +86 13928956236
Address: Room 405, No. 256 Dashadi East, Huangpu District, Guangzhou City, Guangdong Province, China
11. Notice to Residents of Mainland China
This section applies if you are a resident of Mainland China, in compliance with the Personal Information Protection Law of the People's Republic of China (PIPL) .
Sensitive personal information: We do not actively collect sensitive personal information (such as biometric data, health information, or financial account passwords). If we need to collect such information, we will obtain your separate explicit consent.
Purposes of processing: As described in Section 4 above (order processing, customer support, marketing, security, etc.).
Individual rights: You have the right to access, correct, delete, and request explanation of your personal information, as well as to withdraw consent. To exercise these rights, contact us via Section 10.
Data storage: Your personal information is stored within China. Any cross-border data transfer will comply with PIPL requirements.
Complaints: If you are unsatisfied with our response, you have the right to file a complaint with relevant Chinese regulatory authorities (such as the Cyberspace Administration of China).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.
Email: vickie@lkong.com.cn
Phone/WhatsApp: +86 13928956236
Address: Room 405, No. 256 Dashadi East, Huangpu District, Guangzhou City, Guangdong Province, China.